🛡️ Quality Assurance – Ensuring Safety, Purity & Trust ✔️
Training and internal audit: Training and leading the internal audit team for each department, interacting with auditors during external, internal and customer inspections, and intimating management of the observations. Reviewing training records to check if on-the-job and induction training is taking place according to the schedule, and whether QC (Quality Control) analysts are being validated.
📄 Quality Documentation & Compliance at Ansh Medicare
At Ansh Medicare, our QA team ensures strict adherence to pharmaceutical standards through detailed documentation reviews and procedural approvals.
We oversee:
✔️ Raw Material & Vendor Qualification
✔️ Validation of Testing Methods & SOPs
✔️ Personnel Training & Equipment Calibration
✔️ Approval of Core Documents – Quality Policy, Quality Manual
✔️ Specifications for Materials & Stability Testing Procedures
✔️ QC Record Verification & Batch Release Authorization
✔️ Critical Utility Qualification – HVAC, Water, Gas, Power
At Ansh Medicare, we handle market complaints with a structured and compliant approach to ensure patient safety and product integrity. All customer complaints are carefully logged, acknowledged, and responded to promptly. Our quality team supervises a thorough investigation into the root cause of the issue, and a detailed investigation report is shared with the concerned customer. In the case of market returns, we initiate proper documentation and assess whether the product requires reprocessing (for API batches) or destruction (for finished goods). If any defect is identified post-distribution, we take immediate action to inform the relevant regulatory authorities in accordance with compliance protocols. This end-to-end complaint management system reflects our commitment to transparency, accountability, and continual quality improvement.